Custom Orders
🧸BB’s Custom Note
Want this personalized (name, date, color, size)?
Custom pieces are made on request — message us before ordering so I can guide you 🤍
What materials can I choose from?
We offer custom pieces in:
- Concrete → raw, earthy, heavier feel
- MBS (Mineral-Based Stone) → smooth, lightweight, refined finish
If you’re unsure which material suits your idea, we’ll help you choose.
What can be customized?
Depending on the product, you can customize:
- Material: MBS or Concrete
- Color
- Size (mold-dependent)
- Text or simple personalization (names, dates, short words)
- Scent (for wax melts or scented items)
- Quantity for events or bulk orders
Are custom orders handmade?
Yes.
All custom orders are hand-poured and hand-finished, making each piece one of a kind.
Small variations in texture, color, or finish are natural and part of the handmade charm.
How long does a custom order take?
- Standard custom orders: 3–7 working days
- Bulk or event orders: production time depends on quantity
⚠ During peak seasons (holidays & markets), timelines may be longer.
How is pricing calculated?
Custom pricing depends on:
- Material used
- Size and complexity
- Quantity ordered
- Personalization details
Once we review your request, we’ll send you a final price before production.
Is payment required in advance?
Yes.
Custom orders require full or partial payment in advance to confirm production.
This ensures your order is reserved and started exclusively for you.
Can I return or exchange a custom order?
Custom orders are non-refundable and non-exchangeable, as they are made specifically for you.
If there’s any issue due to damage or defect, please contact us immediately.
How do I care for my custom piece?
- Avoid direct water contact
- Clean gently with a dry or slightly damp cloth
- Handle with care to prevent chipping or cracks
Care instructions may vary based on material.
Can I send a reference or inspiration?
Absolutely!
You can send:
- Reference photos
- Color inspiration
- Mood or theme ideas
We’ll adapt them to fit the Beirut Blends style and materials.
How do I place a custom order?
To start a custom order, contact us via:
- Instagram DM
- Contact form on our website
Include as much detail as possible so we can assist you faster.